Frequently Asked Questions
Feel free to contact us, if you have more queries
Refund
We offer a 30-day money-back guarantee on all full-price items. If you’re not completely satisfied, return your purchase within 30 days of delivery for a full refund (excluding original shipping costs).
Log into your account and go to Orders.
Select the order and click Request Return/Refund.
Follow the simple on-screen steps to print your return label.
Once we receive and inspect the item, we’ll process your refund within 5–7 business days.
Sale items marked “Final Sale” are not eligible for a refund, but we stand by the quality of everything we sell. If an item arrives defective, we’ll replace it at no extra cost—just contact our support team within 7 days of receipt.
Delivery
Standard Shipping (3–7 business days)
Expedited Shipping (2–3 business days)
Overnight Shipping (1 business day)
You can choose your preferred method at checkout.
Yes! We ship to most countries worldwide. International delivery times vary by destination (typically 7–21 business days). Duties, taxes, and customs fees are the customer’s responsibility.
Once your order ships, we’ll email you a tracking number. You can also view real-time updates by logging into your Bulk in Bag account under My Orders.
Shipping & Returns
If your order hasn’t entered fulfillment, we can modify or cancel it free of charge. Please email or chat with us within 2 hours of placing your order for the best chance of making changes.
Notify us within 7 days of the delivery date. We’ll work with the carrier to locate your package or issue a replacement at no extra cost.
Perishable or hygienic items (e.g., opened baby feeding bottles)
Final Sale items
Items returned without their original packaging and tags
If in doubt, reach out and we’ll guide you through your options.
Payment
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
Absolutely. We use industry-standard SSL encryption and never store your full card details on our servers. Our payment partner is PCI-DSS compliant.
Yes! At checkout, you can choose Klarna, Afterpay, or Sezzle to split your purchase into interest-free installments. Availability may vary by location and order total.
Amazing Value Every Day
Items prices that fit your budget
Successful Customer Service
We work with a focus on 100% customer satisfaction.
All Payment Methods
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